Refund policy

All items are handmade to order with care and attention to detail. Because of the custom nature of our products, we do not accept returns or exchanges.

Please double-check all order details (including sizes, colors, and personalization) before placing your order. If you have any questions prior to purchasing, feel free to reach out — we’re happy to help ensure you get exactly what you want.

In the rare case that your item arrives damaged or there is an error with your order, please contact us within 3 days of delivery so we can make it right.


Contact Us

For questions, concerns, or order inquiries, please email us at:

goodheartgoodstx@gmail.com

We aim to respond as quickly as possible and appreciate your support of handmade goods.